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Getting past no : negotiating in difficult situations / William Ury. - Rev. ed. - New York [etc.] : Bantam Books, 2007. - XV, 189, [2] strony ; 21 cm.
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Copies are only available in the library: sygn. KF/09.3 [fioletowa na miejscu] (nr inw. 217585) (1 egz.)
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